Case Study : University of Cambridge ESOL Examinations

Cambridge University's ESOL Examination department recognised the need for an improved online bookstore, improving their customers' online experience.

 

Key drivers for Cambridge ESOL were to improve and streamline the administrative process of their publications' online bookstore, and tighten the process for international customer purchases via some custom delivery mechanics to benefit cost-control and shopper experience.

University of Cambridge ESOL Examinations   University of Cambridge ESOL Examinations


RESULTS FOR CAMBRIDGE ESOL:
 
- Launched October 2011
- Branding in line with other University assets
- Bespoke delivery mechanics for international customers

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"I have enjoyed working with you on this project, and have sincerely appreciated the fast turnarounds and quick responses which you have been able to provide throughout. Your flexibility and willingness to make yourself available has been so beneficial."
Kara Kofira Bishop, Communications and Stakeholder Relations